Employee journey and experience

What this method does

A cross-cutting diagnostic assessing every key moment of the journey — hiring, onboarding, growth, exit — with the people who lived it recently. It shows where the experience breaks.

When to launch it

• Onboarding depends entirely on the individual manager.
• The employer brand promises one thing and daily life delivers another.
• Internal surveys exist but do not compare from one site to the next.

How it runs

1. 1

   Scope

   The diagnostic runs on the populations that recently joined or left.

2. 2

   Diagnostic

   Forty questions covering the four key moments of the journey.

3. 3

   Read-out

   Results are compared by site, role and seniority.

What you get

• Score for each key moment of the journey
• Comparison by site, role and seniority
• Documented breaking points
• Action plan focused on the two weakest moments

What is measured

• Hiring and the promise made
• Onboarding in the first months
• Growth and development
• Day-to-day recognition
• Exit conditions

Who it is for

HR and employee experience leads in multi-site companies.

The firm